Coaching Agreement

Commitment

Coaching is a collaborative process focused on clarity, awareness, and meaningful change.

This work takes consistency. Both coach and client agree to show up honestly and engage with the process over time.

Coaching is not therapy, counseling, or advice. It is a space to understand what's going on beneath the surface and move forward with intention.

Confidentiality

Everything shared during sessions will remain confidential, unless required by law. Confidentiality may be broken if there is risk of harm to the client or others, suspected abuse, or if disclosure is required by law.

Fees

Payment is required in advance. Payments are non-refundable except at the sole discretion of the coach.

If a program is ended early, pricing may be adjusted based on sessions completed.

Sessions

Sessions will take place at a consistent scheduled time.

Please arrive on time and ready. Sessions will begin and end as scheduled.

If either of us needs to reschedule our regular meeting, we will find another time. My normal coaching hours are Wednesday through Saturday, 7AM, 8:30AM, 10AM, noon, 3PM, 7PM EST.

Zoom Disclaimer

The coach is not responsible for technological issues, internet disruptions, platform outages, or unauthorized access related to virtual sessions.

Scheduling & Cancellations

• At least 24–48 hours notice is required to reschedule
• Late cancellations or missed sessions may be forfeited
• If you are late, the session will still end at the scheduled time

Communication Between Sessions

You are welcome to reach out via email between sessions for support, questions, or updates.

• Responses are typically within 24–48 hours (Monday–Friday)
• Email is the primary method of communication
• This is support, not ongoing coaching outside sessions

Responsibility

You are fully responsible for your decisions, actions, and results.

Coaching supports clarity and awareness, but change comes from your willingness to engage with the process.

Scope of Coaching

Coaching is intended for personal development and forward movement.

If deeper psychological, medical, or therapeutic support is needed, it is the client's responsibility to seek appropriate licensed professionals.

Client Fit

The coach reserves the right to end the coaching relationship if the client's needs fall outside the scope of coaching or if the working relationship becomes unproductive, inappropriate, or unsafe.

Emergency / Crisis Clause

Coaching is not a substitute for therapy, mental health treatment, or crisis care. If the client is experiencing severe emotional distress, suicidal thoughts, or a mental health emergency, they agree to seek support from an appropriate licensed professional or emergency service.

No Guarantees

Coaching outcomes vary based on the client's participation, commitment, and personal circumstances. No specific results or guarantees are promised.

Recording (Optional)

Sessions may be recorded if both parties agree. Recordings are for personal use only and may not be shared or distributed.

Ending the Coaching Relationship

Either of us can choose to end the coaching relationship with written notice.

Because coaching programs are structured and reserved in advance, the following applies:

• If you choose to end the program before the halfway point, you will only be responsible for sessions already completed, billed at the single session rate.
  • For Orientate, the halfway point is after session 4 completion. For Flow Forward, this is after session 3.
  • If payment is not received on time, coaching services may be paused until payment is resolved.
  • By signing this agreement, the client agrees not to initiate unjustified payment disputes or chargebacks for services already provided.
• If you choose to end the program at or after the halfway point, the full remaining balance of the program is still required.

This is because your space in the program has been committed and held for the full duration.

If something unexpected comes up, exceptional circumstances may be considered on a case-by-case basis at the coach's discretion — but the intention is to honor the commitment made at the start.

Materials Protection

All coaching materials, worksheets, recordings, and written content provided by the coach remain the intellectual property of the coach and may not be reproduced, distributed, or used commercially without permission.

Liability Waiver

The client understands that all decisions, actions, and outcomes remain their sole responsibility. The coach shall not be held liable for any decisions, actions, damages, or consequences resulting from coaching services.

Refer

If you recommend me to your friends or colleagues, I'd really appreciate it.

As a thank-you, for every new client you refer who signs up for a coaching package, you'll receive a free coaching session!